Available courses

Gathering information

Gathering information

Course

Council Tax valuation

Council Tax valuation

Course

Council Tax liability

Council Tax liability

Course

Council Tax calculation

Council Tax calculation

Course

Setting up Council Tax accounts

Setting up Council Tax accounts

Course

Council Tax discounts

Council Tax discounts

Course

Council Tax exemptions

Council Tax exemptions

Course

Council Tax reliefs

Council Tax reliefs

Course

Council Tax payments

Council Tax payments

Course

Council Tax changes in circumstances

Council Tax changes in circumstances

Course

Council Tax recovery

Council Tax recovery

Course

Council Tax disputes and appeals

Council Tax disputes and appeals

Course

Working in a local government environment

Working in a local government environment

This course explains what local government is, how it fits into the...
Course

Council Tax introduction

Council Tax introduction

Course

Business Rates introduction

Business Rates introduction

Course

Local Council Tax Support introduction

Local Council Tax Support introduction

Course

Housing Benefit introduction

Housing Benefit introduction

Course

Welfare Benefits introduction

Welfare Benefits introduction

Course

Expectations about behaviour

Expectations about behaviour

Course

Dealing with data

Dealing with data

Course

Customer service

Customer service

Course

Financial support

Financial support

Course

Benefits eligibility

Benefits eligibility

Course

Gathering benefits information

Gathering benefits information

Course

Benefits household membership

Benefits household membership

Course

Benefits capital

Benefits capital

Course

Benefits income

Benefits income

Course

Benefits non-dependants

Benefits non-dependants

Course

Benefits rent elements

Benefits rent elements

Course

Setting up new benefits accounts

Setting up new benefits accounts

Course

Benefits payments

Benefits payments

Course

Benefits changes in circumstances

Benefits changes in circumstances

Course

Benefits for people from abroad

Benefits for people from abroad

Course

Benefits for students

Benefits for students

Course

Benefits for the self-employed

Benefits for the self-employed

Course

Benefits overpayments

Benefits overpayments

Course

Benefits disputes and appeals

Benefits disputes and appeals

Course